General Information

Job Title:

Patient Process Manager

Job Description:

We are looking for the right person for our fast-paced environment for a Patient Process Manager to support functions related to activities and operations of ThriVe® Orlando Women’s Healthcare.

Essential Duties and Responsibilities

  1. Manage Patient Process staffing and volunteer acquisition, training, and retention
  2. Ensure quality control is maintained for patient care through ongoing training and feedback
  3. Professional development of staff and volunteers within the FOCUS Patient Process
  4. Maintain knowledge of all patient-related situations, through frequent communications with staff and volunteers
  5. Oversee and maintain the Aspire Parenting Program
  6. Other Responsibilities
    • Attend Staff meetings and events
    • Serve as Shift Supervisor in absence of Patient Services Director
    • Serve as Patient Advocate as required
    • Answer patient phone calls as needed

Position Qualifications:

Bilingual a plus

Character: professional; discrete; organized; dependable; self-motivated; compassionate; flexible

Skill: Supervision; multi-tasking ability a must; strong Microsoft Office Suite skills; clear, concise writing ability; excellent phone communication; filing and organizational skills.

Application Deadline


Job Type:

Part Time

Salary Range:


General Information

Church/Organization Name

Thrive Orlando Women's Clinic

Contact Name & Contact Info

(407) 304-9326





City, State

Orlando, FL

Description of Organization

Thrive Orlando is a Christ-centered medical clinic that equips people facing an unplanned pregnancy to make life-affirming decsions.

We offer no-cost pregnancy tests, ultrasounds, STD testing and treatment, pregnancy options education in a professional, respectful, compassionate environment. We seek to offer the Gospel with 100% of our patients.

Contact Via Email